Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants are posting online saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: earlier, the service retracted a modification regarding delivery choices due to shopper criticism.
